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What to do when your subscription ended

When a subscription ends, Subscription ended explains that editing is unavailable until reactivation, and data may be permanently deleted after a grace date.

Who can reactivate: Owner or Billing admin. Others see Ask an Owner or Billing admin to reactivate the subscription.

Billing access to pick a plan / checkout.

  1. Open the Subscription ended screen (admin redirects here when grace applies).
  2. Note the grace deadline if shown (If not reactivated, all data will be permanently deleted after {date}.).
  3. Under Plans, either complete the Stripe pricing table embed, or click a Subscribe — {plan} ({interval}) button (for example Subscribe — Business (monthly)).

[Screenshot: Subscription ended grace page with plan picker]

After reactivation, admin editing is available again and deletion countdown stops.

  • src/app/admin/subscription-grace/page.tsx
  • src/components/admin/subscription-grace/subscription-grace-plan-picker.tsx
  • messages/en.json → admin.subscriptionGracePage
  • messages/en.json → admin.onboardingPlan.pricingHeading
  • messages/en.json → admin.billingPage.subscribeWithPlan